We recognise the great contributions that our suppliers make to the success of our company and the value they create for our partners and customers. Here you can register services and find key information about becoming an Equinor supplier.
Key information for suppliers
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SAP Ariba and Icertis to replace our current sourcing and contract management system
Equinor is undergoing a large digital transformation that will substantially change core business processes and digital tools. One of the first key projects that will impact our suppliers is the Establish & Manage Agreements project, also known as "EMA". The EMA solution features the integration of SAP Ariba and Icertis and will replace our current sourcing and contract management system. The solution will standardise and improve collaboration.
To help our suppliers get familiar with the new system, we recommend exploring the “How-To” guides and the FAQ document linked below. The rollout will take place in waves based on category business units where the suppliers included in each will receive the necessary communications to prepare for the change.
Please note: During this transition, some suppliers will be invited to interact in SAP Business Network and some may not experience this change.
Our e-catalog solution
The e-catalog solution, known as Provide, is a digital catalog solution that enables Equinor and suppliers to collaborate online.
What do we expect from our suppliers?
Only suppliers with active contracts with Equinor are eligible to use our e-catalog solution. We expect them to maintain well-structured, user-friendly catalogs featuring clear categories, detailed descriptions, and high-quality images. The catalogs must be updated on a regular basis, especially when products are replaced or prices change. Active engagement in digital processes is also essential to ensure efficient and seamless collaboration.
What are the benefits for the supplier?
Using an e-catalog solution provides access to a structured and user-friendly catalog, ensures compliance with framework agreements, maintains up-to-date product information and pricing, reduces manual follow-up, and strengthens collaboration and efficiency. For suppliers, it offers predictable procurement, increased efficiency and trust in delivery, and potential for higher volumes and revenue growth.
Support and Assistance
Equinor’s Provide team offers comprehensive support—from onboarding to catalog maintenance—ensuring suppliers to receive the guidance needed for successful implementation. If you would like more information about Provide, please contact your contract handler at Equinor.
Our e-Sourcing portal
Our e-Sourcing portal is a web-based tool that covers the e-Sourcing and Manage agreement process for strategic contracts. As described above, the digital transformation Equinor is undergoing will affect when certain suppliers will transition from the existing e-sourcing portal (Contiki system) to the new solution, SAP Ariba and Icertis. Please note: Once suppliers are directed to use the new solution, communications will be managed there moving forward.
Tenderers log on to collect published enquiry documents, perform Q&A sessions/clarifications and upload bid documents. Contiki e-Sourcing portal are also used in Framework agreement execution phase, for collaboration related to documents and communication.
What is the e-sourcing portal?
The e-Sourcing portal is a web portal that enables Equinor and Tenderers/suppliers to communicate and collaborate online.
Why use the e-sourcing portal?
- Download documents associated with requests
- Register their interest or intent to bid
- Ask for and receive answers to clarifications
- Deliver bidding documents (upload/sharing documents)
- Manage agreement
Who can use the portal?
Tenderers who receive invitation to participate in a e-Sourcing processes and/or suppliers that have an active contract(s).
How to invoice Equinor
Before submitting an invoice to Equinor, a supplier must be registered in Equinor’s vendor master with a valid ID and have received a purchase order (PO) for a procurement.
Invoices that do not comply with invoicing requirements will be rejected. Here are the specifications you need to ensure successful invoicing.
Norway
Norwegian suppliers sending invoices to Equinor Energy AS, Equinor ASA, Equinor Wind Power AS, Technology Centre Mongstad and other Equinor entities registered in Peppol directory.
Electronic invoicing via EHF/Peppol is mandatory. The electronic invoicing requirements are important for Equinor to
- mitigate fraud
- ensure efficient invoice processing and timely payment
- prepare for future regulatory requirements
Electronic invoicing requirements have been part of Equinor invoicing policies since 2016. This policy will now be strictly enforced.
In addition, there will be stricter enforcement of the content of the e-Invoice, like where and how the Purchase Order reference is used.
Be aware that invoices sent as PDF will be rejected after 1 November 2025.
Specific invoicing instructions for suppliers for Trading Energy products
Invoices for the supply or receipt of energy products, including Carbon Dioxide (CO2), Carbon Offset, and bio feedstocks, whether physical or derivative, including transport, inspection and broker costs, and any other that can be directly tied to such deliveries.
Submission of invoices and detailed invoicing instructions to be followed according to the specific contract for Trading Energy Products..
Supplier Frequently Asked Questions on Electronic Invoicing (e-invoicing)
What is e-invoicing?
- With e-invoicing we hereby mean structured XML data.
- Invoices in PDF sent by e-mail are not considered electronic invoicing.
Why is e-invoicing mandatory when invoicing Equinor?
- Barrier for fraud
- More efficient invoice processing
- Ensure timely payment
- Better quality if structured correctly
- Enabler for automation
- Better tracking and transparency
- Aligned with existing or upcoming regulatory requirements in Norway, UK and the European Union (ViDA requirements)
Is e-invoicing a new requirement?
- No, e-invoicing has been part of Equinor invoicing requirements since 2016, and the majority of our suppliers have sent e-invoices for several years. To step up against fraud and increase the invoice handling efficiency, Equinor started rejecting invoices sent by PDF from 01.11.2025.
- On 8 June 2026, the Norwegian Parliament (Stortinget) amended the Bookkeeping Act, requiring bookkeeping-obligated businesses to exchange e-invoices with each other (B2B) from 1 January 2027.
How to structure the e-invoice content
To be able to send an e-invoice successfully, it is important to adhere to detailed instructions on how to structure the invoice information, please read carefully the Equinor/operators common invoicing instructions document at equinor.com.
How to send interest notes and/or questions on invoice status to Equinor?
Please send to our servicedesk via e-mail invoice@equinor.com
If you have further questions related to electronic invoicing or invoice status, you may contact invoice@equinor.com or call + 47 51 999 222.
Europe/International (except Poland, Brazil and USA)
Peppol UBL format is the Equinor standard for electronic invoices including EHF in Norway and xRechnung UBL in Germany, unless local legislation has other requirements for invoice format or otherwise instructed by Company.
Mandatory reference on invoice | UBL element | Example |
|---|---|---|
Purchase Order (PO) No text, prefix, suffix or spaces | Invoice/ | <cac:OrderReference> |
Order line reference. For material the order line reference is a single number E.g: 10, 20, 30 etc For services the order line reference is two numbers combined with a separator e.g.: 10/10, 10/20, 10/30 etc | Invoice/ | <cac:OrderLineReference> <cac:OrderLineReference> |
Bank account No spaces in bank account | Invoice/ | <cac:PayeeFinancialAccount> |
Simplified visualization of how invoice should reflect PO content
Electronic addresses for Equinor Companies supporting Peppol
PDFs are only for emergencies when electronic invoicing isn't feasible. Please note that paper invoices won't be processed. For further information, contact your contract representative.
For submission of PDF invoices:
- Email address: pdfinvoice@equinor.com
- Only one invoice (including attachments) for each PDF file.
- Only one PDF file for each e-mail.
- Only the PDF attachment will be processed – Any text in the email will be ignored.
Poland:
E-invoicing via KSeF on FA(3) syntax is regulatory required.
Questions about invoice status
General:
E-mail: invoice@equinor.com
Phone: +47 51999222
For North America:
E-mail: usinvoice@equinor.com
Phone: +1 713 878 6970
For Brazil:
E-mail: paymentstatus@equinor.com
Business-to-Business (B2B) digital transactions
Our goal is to achieve touchless digital interaction between Equinor and the suppliers with electronic exchange of business transactions.
Benefits of implementing B2B exchange of business data:
- Minimal manual effort
- Higher quality
- Foundation for automation
- Enables digital future
- Digitally mature suppliers will be preferred by Equinor
- Faster and more efficient plan to pay.
What does it take?
In order to achieve a more structured and digitised transaction flow, both sender and receiver must be able to produce, receive and utilise the structured and digitised information in their respective ERP systems.
Equinor’s preferred method for digital interaction via B2B transaction is exchange of structured business information using UBL-based messaging over a 4-corner model according to the Peppol BIS specifications via Peppol eDelivery infrastructure.
Equinor sends:
- Electronic purchase orders (POs) through Peppol BIS Advanced Ordering 3 (preferred) or Peppol BIS Ordering 3
- Peppol Invoice Response for received Peppol invoices and credit notes
Equinor receives:
- Order responses for business acceptance/rejection/change proposal through Peppol Order Response
- Electronic invoices and credit notes through Peppol BIS Billing 3 or Peppol International Invoice specifications (PINT)
- Advance shipping notices through Peppol BIS Despatch Advise 3
How to get started?
For more information regarding Business-to-Business (B2B) integration with Peppol BIS, contact your Equinor Procurement Responsible and/or Company Representative.
Digitalisation of purchase order transmissions
We’re taking the next steps on our digital transformation journey with our suppliers, where our goal is to achieve contactless digital interaction. Equinor will issue transaction data in a standard digital format to enable suppliers to use the data to automate processes and systems in their own organisations.
Our Business-to-Business (B2B) architecture
How to receive purchase orders?
In line with our digital Business-to-Business (B2B) strategy, Equinor will issue transaction data in a standard digital format to facilitate suppliers being able to use the data to automate processes and systems in their own organisations.
The digital system for receiving purchase orders will be as follows:
- All purchase orders will be distributed in Peppol BIS Advanced Ordering 3 format or Peppol BIS Ordering 3. Suppliers that can already receive Peppol BIS Order Messages 3 should notify Equinor.
- Suppliers not capable of receiving Peppol Orders can choose to either collect POs from Equinor’s supplier portal hosted by Eye-Share, or enter into an agreement with another Peppol portal of their choice and register to receive purchase orders in Peppol BIS Advanced Ordering 3 format.
The following specific information is for suppliers collecting purchase orders from Equinor’s supplier portal hosted by Eye-Share:
- When the first PO arrives in the portal, you will receive a welcome email informing you that there is a first PO transaction to collect in the portal. The email is based on information registered in our vendor master. You will receive instructions for the first log-on to the portal.
- Once you have logged on you can administer your account in the portal. Here you can indicate who is to receive notifications when POs arrive in the Portal and you can add users who should have access to retrieve POs.
- You are expected to always return an Order Response. The portal is also configured to facilitate converting POs into invoices (PO-flips) for those suppliers not capable of sending eInvoice directly from their system.
Support
Please use the following guide if you need help or more information on receiving purchase orders:
- Any enquiries relating to the content of the PO should be addressed to the contact person in the PO, in line with current practice.
- Suppliers that receive their purchase orders in the Eye-Share portal and want to move from portal collection to B2B (direct integration) can use the Equinor customer support link on the welcome page in the Eye-Share portal.
- Learn more about Peppol (www.peppol.org)
How to send deliveries to Equinor
We receive a large number of goods deliveries. Correct packing, marking and labelling is important to secure effective handling and processing.
Photo: Harald Pettersen
Travelling offshore by helicopter
Our air transport services handles more than 300,000 passenger movements on the NCS each year. A correct check in procedure is crucial to ensure that our helicopter operations run smoothly and on time.
As a passenger, you are responsible to be aware of and follow the relevant requirements set out by us when travelling offshore.