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Key information for suppliers

We recognise the great contributions that our suppliers make to the success of our company and the value they create for our partners and customers. Here you can find key information for all our suppliers.

Information on how to become a supplier to Equinor

Our e-Sourcing portal

Our e-Sourcing portal is a web-based tool that covers the e-Sourcing and Manage agreement process for larger contracts.

Tenderers log on to collect published enquiry documents, perform Q&A sessions/clarifications and upload bid documents. Contiki e-Sourcing portal are also used in Framework agreement execution phase, for collaboration related to documents and communication.

What is the e-sourcing portal?

The e-Sourcing portal is a web portal that enables Equinor and Tenderers/suppliers to communicate and collaborate online.

Why use the e-sourcing portal?

  • Download documents associated with requests
  • Register their interest or intent to bid
  • Ask for and receive answers to clarifications
  • Deliver bidding documents (upload/sharing documents)
  • Manage agreement

Who can use the portal?

Tenderers who receive invitation to participate in a e-Sourcing processes and/or suppliers that have an active contract(s).

Our eAuction portal

Equinor’s eAuction portal is a web-based negotiation tool.

Equinor’s aim to increase the use of eAuctions as a procurement tool, is part of our digital agenda. The eAuction tool will drive efficiency and competitive rates in our industry, without compromising safety and quality. The use of eAuction will be considered on a case-by-case basis, both for contracts and purchase orders. Each eAuction will be carefully designed and supplier training given in advance.

What is the eAuction portal?

The eAuction portal is web tool that enables Equinor and suppliers to negotiate in real time.

Why use the eAuction portal?

  • Transparent and objective commercial negotiation with quick award
  • Open and fair chance to improve procurement ranking
  • Time efficient – no need for travelling
  • HSE and technical weightings are included

Who can use the eAuction portal?

Qualified suppliers who receive invitation to participate in an eAuction event. Ask your Equinor contact person for more information.

How to invoice Equinor

Before submitting an invoice to Equinor, a supplier must be registered in Equinor’s vendor master with a valid ID and have received a purchase order (PO) for a procurement.

Invoices that do not comply with invoicing requirements will be rejected. Here are the specifications you need to ensure successful invoicing.

Electronic Invoicing (Peppol/BPC)

Equinor receives about 600,000 invoices every year. To ensure efficient handling of all these invoices, we have strict requirements that will help save time for both our suppliers and us. ​

If you follow the requirements, you can rest assured that your invoice will be properly received, and that everything will be correct on the first attempt.​

Equinor invoicing instructions (PDF)

Always use electronic invoice format​

This will ensure that information is entered correctly in our systems, and you can be confident that your invoice will go to the right place and the right person. ​

PDF is a solution for emergencies and can only be used if it is not technically possible to send an electronic invoice on Peppol/BPC format.

Paper invoices will not be processed.​

What is a PO?

PO stands for purchase order. A PO document will be prepared when your offer is accepted. If you have not received a PO document, contact Equinor’s procurement department. You cannot submit an invoice until you have a PO with a valid PO number, line number and descriptions.

PO number and PO-matched invoicing

  • Invoices must be marked with a valid PO number received from Equinor​
  • For invoiced PO lines, one «item number/line item», «material number» or «service number» per line must be entered​
  • The PO lines on the invoice must match the PO lines on the issued PO.
  • Invoiced amount must not exceed the remaining amount on PO
  • As a general rule, invoices must be sent from the same legal entity as listed on the PO.
  • If an invoice is to be paid to a factoring company, or another company within the same group, this must be clearly stated on the invoice.

It is important that suppliers familiarise themselves with the Equinor invoicing instructions. Invoices that do not meet the requirements will be rejected.

Equinor invoicing instructions (PDF)

Attachments

Invoices shall be accompanied by attachments according to requirements stated in the contract/PO.

Credit notes

Credit notes must be marked with:

  • Purchase order (PO)
  • Invoice number that is credited
  • If partial credit, it must also refer to the PO line that is partially credited
  • Reason for credit

Guidelines for submitting invoices

Electronic format

  • Peppol/BPC format is the Equinor standard.
  • Peppol is mandatory for suppliers with a Norwegian organisation number.

PDF format/non-digital invoicing

PDF submission requirements:

  • Only one invoice (with attachments) for each PDF file.
  • Only one PDF file for each e-mail.
  • PDF attachment only – No messages will be read.

Paper invoices are not accepted.

If you can't find the Equinor entity in Peppol/BPC directory or want to become a new Peppol/BPC capable supplier, please contact vendorportal@equinor.com .

Electronic invoicing instructions

Reference requirements for Peppol/BPC invoicing can be found below.

Questions about invoice status

General:
E-mail: invoice@equinor.com
Phone: +47 51999222

For North America:
E-mail: usinvoice@equinor.com
Phone: +1 713 878 6970

For Brazil:
E-mail: paymentstatus@equinor.com

For questions relating to technical setup of Peppol/BPC:
Email: vendorportal@equinor.com

Business-to-Business (B2B) digital transactions

Our goal is to achieve touchless digital interaction between Equinor and the suppliers with electronic exchange of business transactions.

Benefits of implementing B2B exchange of business data:

  • Minimal manual effort
  • Higher quality
  • Foundation for automation
  • Enables digital future
  • Digitally mature suppliers will be preferred by Equinor
  • Faster and more efficient plan to pay.

Digitalisation of purchase order transmissions

We’re taking the next steps on our digital transformation journey with our suppliers, where our goal is to achieve contactless digital interaction. Equinor will issue transaction data in a standard digital format to enable suppliers to use the data to automate processes and systems in their own organisations.

Illustration of our Business-to-Business (B2B) architecture
Our Business-to-Business (B2B) architecture

How to send deliveries to Equinor

We receive a large number of goods deliveries. Correct packing, marking and labelling is important to secure effective handling and processing.

Photo: Harald Pettersen

Travelling offshore by helicopter

Our air transport services handles more than 300,000 passenger movements on the NCS each year. A correct check in procedure is crucial to ensure that our helicopter operations run smoothly and on time.

As a passenger, you are responsible to be aware of and follow the relevant requirements set out by us when travelling offshore.

Requirements for an effective check in process (PDF)